Judd Racing Reviews

The customer support was top-notch, super helpful and well-informed. The product is amazing, and the shipping was quick as lightning!

I felt compelled to share my thoughts after an amazing experience with Judd Racing. So, the stuff I ordered was gonna take longer than I thought. But let me tell ya, their communication was top-notch! They reached out personally to walk me through the whole process and kept me in the loop with updates. I was a bit worried since Christmas was just around the corner. To my surprise, they even upgraded my shipping to next day delivery once the items got to them, just as a nice gesture given the holiday rush. Honestly, this is what good customer service looks like. I’ll definitely be coming back to these folks in the future! Big thanks again!

The customer support is just awful. I've been dealing with problems on a talaria bike that's not even a year old. It's impossible to reach someone who can actually assist you. They promise to return your call, but it never happens. They also forget to finish the repairs it was brought in for. Honestly, they’re not helpful in the slightest. When they do finally get back to me and resolve the issue for the second time, I’d rather go out of my way than deal with this company again.

Watch out for what their site claims about parts being available. On two occasions, I placed orders and paid for items based on that info, only to get an email later saying the parts weren't actually in stock and to hang tight for 7-10 business days. I did get my money back, but honestly, I wouldn't have ordered if the website had indicated they were out of stock.

What a lovely store! The staff are super friendly and really efficient. Mr. Barry took the time to answer all my questions, making it a wonderful experience. Just swing by the shop and you'll understand. I highly suggest it!

Super easy to work with, fantastic folks, and they shipped from England to Canada in just 4 days. Had a great experience and would totally recommend it!

I scheduled an appointment at Lads Husky to have an exhaust restrictor installed. Unlike many other garages that tend to drag things out, these folks really know their stuff and completed the task in just 15 minutes. I even asked them to tackle some extra jobs to fill the hour.

The staff are fantastic! Super friendly, the atmosphere is great, and they actually take the time to have a chat with you.

I’ll be coming back to this shop for all my future needs—top-notch work, reliable, and genuinely nice folks.

James

I've been relying on Judd for a few years, getting parts and servicing, and I just picked up a new Superduke. They managed to fit me in for my first service on super short notice since I had a trip coming up. The staff is friendly and professional, providing outstanding service all around the dealership.

The folks at the counter were super friendly, and the team in the workshop was more than willing to assist me with my problem. Plus, the coffee they serve is top-notch!

I brought my Superduke R in for its initial service, even though I got the bike from another dealer. The service crew was incredibly helpful and professional, especially Ashton, who was super patient with my constant date changes and requests for additional work. Gareth, the technician, did an awesome job on the service and the extra parts I requested. I’ll surely return for any future servicing needs.

The whole crew at Juddracing is super friendly and welcoming. Their level of customer care and overall service is top-notch. I couldn't be more satisfied with my KTM 125 Duke purchase and the support they provide afterward.

I've dropped a ton of cash at Judd Racing, and at first, they were super helpful. But over time, I've felt like I was being overcharged, especially after my bike's wheels got messed up. I was promised a discount on a service for the hassle, but honestly, it was a joke—barely anything off. So, I think I'm done with them!

During my last service, I did the license check and called a few days ahead to share the info, but it never got passed along. Talk about poor communication! I had to redo everything while I was there, which just wasted my time for no good reason—just someone needed to forward an email!

Not very professional, if you ask me. They reached out after I posted this review asking for my bank details for a refund, but I still haven't seen anything come through!

Great service, just a small hiccup with the front disc getting glazed when I brought the bike in for its run-in service. I let the team know about the issue, and they took care of it without any fuss. 👍 I just wish KTM had more dealers around, since Judd is the nearest one at a hundred miles away! That’s my only gripe. 🤷‍♂️

Fantastic store! Delivery to Ireland takes just 3 days, and they consistently have everything I require in stock. If it’s anything related to Ktm, you can trust these folks to have it. The only downside is that since England exited the EU, my customs are hitting me with ridiculous VAT and handling fees. But honestly, knowing I'm getting the fastest delivery and high-quality parts makes the extra cost worth it.

This was my first experience with Judd Racing, and honestly, I doubt I'll be back. I'm heading back to Fowlers in Bristol instead. I shelled out extra for 24-hour delivery, but it looks like it won't show up on time. When I reached out to them, they really didn't seem interested in helping.